When cleaning urine spots, there is a difference between cleaning the urine soiling and treating for odor. Cleaning existing urine spots MAY NOT remove any associated odor. In fact, this could INCREASE the odor in the air space for a temporary period of time.
Pet urine can cause permanent damage to your floors and fabrics. It can also create an unhealthy indoor environment. When urine is first deposited onto a floor or fabric, it is in an almost “neutral” state which means it is easier to remove when it is fresh. Once it dries, it turns “alkaline” and becomes more difficult to remove.
If left for days or weeks, depending on the fabric or floor type, it will permanently change the dye structure, therefore causing permanent staining. Even if the soluble deposits are removed, the damage to the dye structure may already be done. This means that no one can guarantee complete removal of all urine spots.
We will automatically treat any pet odor problem areas when cleaning your carpet at NO additional charge. This treatment will usually reduce the odor considerably. If not, please schedule a consultation for our Guaranteed Pet Odor Removal Procedure.
The affected area is carefully saturated with a special solution. The solution is then extracted with a tool called the “water claw”. The water claw draws the solutions from the backing and pad back to the surface for removal. This treatment is the most thorough available without pulling up carpet.
This treatment is included with our thorough 12 step cleaning process. Although it takes care of most odors, it is NOT guaranteed to remove the odor.
Guaranteed Pet Odor Removal! We also offer a treatment that involves pulling up the carpet and replacing the pad. This treatment is guaranteed to remove the odor.
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What to do about pet spots on carpet, rugs, fabrics and floors…
To prevent permanent staining, clean urine spots immediately by blotting with a white terry cloth towel or plain white paper towel until no moisture is left. To clean the spot, either get our special Pet Spot Remover, or mix 1 part white vinegar to 2 parts water and massage (don’t rub) into the spot with a white terry cloth.
Once you have “flushed” as much of the urine out as possible, blot with dry cloths until dry to the touch. *If you have a small extraction machine, flush with fresh water until spot is removed.
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*DO NOT USE OVER THE COUNTER, GENERAL SPOTTERS OR EXTRACTION DETERGENTS.